Pineville (318) 545-4460 – Leesville (337) 487-4460 – Marksville (318) 409-0809

The Med Cab logo

Privacy Policy

Effective: 01/01/2026

1. Introduction

The Medicine Cabinet (“TMC,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our mobile application, website, and related services (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

a. Personal Information

  • Name
  • Date of birth
  • Email address
  • Phone number
  • Government-issued identification (as required by law)
  • Medical marijuana recommendation details (as required for dispensing)

b. Health & Regulatory Information

  • Patient registration details
  • State-required verification data
  • Physician recommendation information

Note: This information may be considered Protected Health Information (PHI) and is handled in accordance with applicable privacy laws.

c. Payment Information

  • Payment method details (processed through secure third-party providers)
  • Transaction history

TMC does not store full banking or card details.

d. Device & Usage Information

  • Device type and operating system
  • IP address
  • App usage data
  • Log data and crash reports

e. Location Information

  • Approximate location (for store selection and service availability)

3. How We Use Your Information

We use your information to:

  • Verify eligibility for medical cannabis purchases
  • Process and fulfill orders
  • Provide customer support
  • Communicate order updates and service notifications
  • Improve app functionality and user experience
  • Maintain compliance with state and local regulations
  • Prevent fraud and ensure security

4. Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Service Providers (e.g., payment processors, POS platforms like Dutchie)
  • Regulatory Authorities when required by Louisiana law
  • Healthcare or compliance partners as necessary for verification
  • Technology vendors supporting app functionality

All third parties are required to maintain confidentiality and security standards.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information, including:

  • Encrypted data transmission
  • Secure access controls
  • Regular system monitoring

However, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, regulatory, and tax requirements

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion (subject to legal requirements)
  • Opt out of certain communications

To make a request, contact us at: [email protected]

8. HIPAA & Medical Privacy

As a licensed medical marijuana dispensary, TMC handles certain health-related information. While we follow strict confidentiality practices, not all services may be subject to the Health Insurance Portability and Accountability Act.

We are committed to protecting sensitive patient information in accordance with applicable state and federal laws.

9. Children’s Privacy

Our Services are not intended for individuals under the age of 18 (or 21 where applicable). We do not knowingly collect personal information from minors.

10. Third-Party Services

Our app may integrate with third-party services (e.g., payment processors, mapping services). These providers have their own privacy policies, and we encourage you to review them.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted within the app and/or on our website with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

The Medicine Cabinet (TMC)
40 Pinecrest Dr,
Pineville, LA 71360
[email protected]
318.5445.4460

13. Google API Compliance (If Applicable)

If our app uses Google APIs, we comply with the Google API Services User Data Policy, including:

  • Limited use of data strictly for app functionality
  • No unauthorized sharing of Google user data
  • No use of data for advertising without explicit consent